ArtifactArchive / Contact

How can we help?

Send an order enquiry, privacy request or complaint privately to our team.

For a refund or cancellation, use our returns and refunds form. To request deletion of personal information, use our data deletion form.

Send us a message

Use the email linked to your order or records where possible. We will reply here. If you do not have a reference, you can still send your request. Include the product, delivery date and affected items if known. For damage or another issue, describe the problem. No reason is needed for an eligible cancellation. Never send passwords, full card details or identity documents here.

We use these details to handle your request and send them privately to our support team by email. Read our privacy information. Submitting this form does not sign you up for marketing.

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